An In-Depth Guide to AmeriHealth Caritas: Plans, Coverage, and Services
Navigating the landscape of health insurance can be complex, especially when it involves government-sponsored programs. AmeriHealth Caritas stands as a prominent national leader in providing managed care health insurance solutions, focusing on improving the lives of individuals and communities who need it most. This guide offers a comprehensive overview of the organization, its history, the services it provides, and its operational footprint across the United States. Whether you are a potential member, a healthcare provider, or a community partner, this page serves as a detailed resource on AmeriHealth Caritas.
Basic Company Overview: What is AmeriHealth Caritas?
AmeriHealth Caritas is a managed care organization (MCO) dedicated to serving populations eligible for government-funded health programs, including Medicaid, the Children’s Health Insurance Program (CHIP), and Medicare. The company’s core mission is to help people get care, stay well, and build healthy communities. It is one of the largest Medicaid managed care organizations in the country, distinguished by its unique, compassionate approach to healthcare.
The name “Caritas” is Latin for “charity” and “love,” reflecting the organization’s foundational philosophy. This philosophy is centered on the concept of “whole-person care,” a model that extends beyond traditional medical treatment to address the social, economic, and environmental factors that impact an individual’s health. These factors, known as Social Determinants of Health (SDOH), include things like housing stability, access to nutritious food, transportation, and education. By integrating services that address these needs, AmeriHealth Caritas aims to remove barriers to care and foster long-term wellness.
Mission and Vision
The stated mission of AmeriHealth Caritas is to help people get care, stay well, and build healthy communities. This mission is driven by a vision to be the national leader in the provision of comprehensive health care for those in need. The organization strives to achieve this through a commitment to culturally competent care, clinical excellence, and innovative programs that are responsive to the unique needs of its members and their communities.
Core Values and Guiding Principles
The operations and culture at AmeriHealth Caritas are guided by a set of core values that emphasize compassion, dignity, and respect for every individual they serve. These principles include:
Advocacy: Championing the needs of members within the healthcare system and in the broader community.
Care and Service: Delivering high-quality care and exceptional service as a fundamental commitment.
Community: Investing in and collaborating with local communities to build healthier environments.
Diversity and Inclusion: Recognizing and respecting the diverse backgrounds of members and associates to provide culturally sensitive care.
Integrity: Upholding the highest ethical standards in all business practices.
This framework shapes every aspect of the organization, from its plan designs and member services to its community partnerships and employee training.
Company History: The Foundations of AmeriHealth Caritas
The story of AmeriHealth Caritas is one of evolution, growth, and unwavering commitment to a foundational mission. Its roots trace back to the compassionate work of the Sisters of Mercy in Philadelphia.
Origins in Philadelphia
AmeriHealth Caritas was founded in 1983 by the Sisters of Mercy as a nonprofit neighborhood health plan called Mercy Health Plan. It was established within the Mercy Health System (which later became part of Trinity Health) with a singular, profound goal: to provide access to quality healthcare for residents of West Philadelphia who were enrolled in the state’s Medicaid program. At the time, managed care for Medicaid populations was a relatively new concept. The founders envisioned a system where care was not just reactive but proactive, coordinated, and delivered with a deep sense of compassion and respect for the dignity of each person.
This small, community-focused plan was revolutionary. It was built on the idea that by managing care effectively, it could improve health outcomes and provide a more stable, predictable healthcare experience for a population that often faced significant barriers to accessing consistent medical services.
Growth and Transformation into a National Leader
Over the subsequent decades, the organization experienced significant growth. Its success in Pennsylvania led to opportunities for expansion into other states that were looking for effective partners to manage their Medicaid programs. The plan’s name evolved to reflect its expanding scope, first becoming Keystone Mercy Health Plan and later AmeriHealth Mercy.
A pivotal moment in its history was the formation of the AmeriHealth Caritas Family of Companies. This marked its transformation from a regional plan into a national enterprise. The adoption of the “Caritas” name solidified its brand identity and recommitted the organization to its founding principles of charity and care on a national scale. This growth was fueled by a combination of new state contracts, strategic acquisitions, and the development of specialized services to meet the diverse needs of its growing membership. Despite its expansion, the company has maintained its headquarters in the Philadelphia area, remaining connected to the community where its mission first took root.
Major Acquisitions and Expansions: Extending the AmeriHealth Caritas Footprint
The national presence of AmeriHealth Caritas is the result of a deliberate and strategic expansion strategy. This growth has occurred through winning new state contracts, acquiring existing health plans, and launching new plans in underserved markets. Each expansion represents a significant commitment to bring its model of care to new populations.
Pennsylvania: The Home State and Flagship Operations
Pennsylvania remains the cornerstone of AmeriHealth Caritas’ operations. Its largest and longest-running health plans operate here.
Keystone First: Serving the five-county Philadelphia area, Keystone First is the successor to the original Mercy Health Plan. It is one of the largest Medicaid managed care plans in the nation and serves as a model for many of the company’s initiatives in community health and addressing Social Determinants of Health.
AmeriHealth Caritas Pennsylvania: This plan provides Medicaid managed care services to residents in multiple zones across the commonwealth, extending the company’s reach well beyond its original Philadelphia footprint.
AmeriHealth Caritas VIP Care: This represents the company’s Medicare Advantage Dual-Eligible Special Needs Plan (D-SNP) offering in Pennsylvania, designed for individuals who are eligible for both Medicare and Medicaid.
PerformCare: A Focus on Behavioral Health Management
A significant component of the AmeriHealth Caritas family of companies is PerformCare. This subsidiary is a full-service managed behavioral healthcare organization. Rather than being a geographic expansion, PerformCare represents a service-line expansion. It manages mental health and substance use treatment benefits for Medicaid members, often under contract with county governments or as part of the broader AmeriHealth Caritas health plan. PerformCare’s expertise is a critical element of the company’s “whole-person care” model, recognizing the essential link between physical and behavioral health. It operates in multiple states where AmeriHealth Caritas holds contracts.
Delaware: A Long-Standing Presence
AmeriHealth Caritas has operated in Delaware for many years, providing statewide Medicaid managed care services, including for the state’s CHIP and Long-Term Services and Supports (LTSS) populations. Its presence in Delaware demonstrates a long-term, stable partnership with the state to serve its residents.
South Carolina: Serving Medicaid and Dual-Eligible Members
In South Carolina, AmeriHealth Caritas operates as Select Health of South Carolina, which is a joint venture with a local partner. It is one of the state’s oldest and largest Medicaid managed care plans. The plan serves not only Medicaid members (under the Healthy Connections program) but also offers a D-SNP plan (First Choice VIP Care by Select Health) for dual-eligible individuals, showcasing its multi-product capability within a single state.
Louisiana: A Major Provider in the State
AmeriHealth Caritas entered Louisiana by winning a contract to serve the state’s Medicaid population through its Healthy Louisiana program. AmeriHealth Caritas Louisiana is now a major plan in the state, providing comprehensive health coverage to adults and children. Its work in Louisiana often involves significant community investment and programs tailored to local health challenges, such as chronic disease management and maternal health initiatives.
North Carolina: A Key Partner in Managed Care Transition
When North Carolina transitioned its Medicaid program from a fee-for-service model to managed care, AmeriHealth Caritas was selected as one of the primary statewide health plans. The launch of AmeriHealth Caritas North Carolina marked a significant expansion into one of the nation’s largest states. The plan provides services to standard Medicaid and NC Health Choice (CHIP) members, bringing its integrated care model to a new and diverse population.
Iowa: Specialized Care for a Unique Population
AmeriHealth Caritas established a presence in Iowa through a specialized plan, Iowa Total Care. This plan focuses on serving the state’s Medicaid population with an emphasis on integrated health homes and coordinated care for members with complex needs. The Iowa operation highlights the company’s ability to adapt its model to meet specific state requirements and population health goals.
New Hampshire: New England Expansion
AmeriHealth Caritas expanded into New England by launching AmeriHealth Caritas New Hampshire. The company was selected by the state to participate in its Medicaid Care Management program, providing coverage and care coordination to eligible residents across the state.
Florida: Serving Long-Term Care Needs
In Florida, AmeriHealth Caritas operates a specialized plan focusing on Long-Term Care (LTC) through the Statewide Medicaid Managed Care (SMMC) program. This demonstrates the company’s expertise in managing the complex needs of elderly and disabled populations who require LTSS.
Ohio: Strategic Acquisition and Growth
AmeriHealth Caritas expanded its Midwestern presence by acquiring OhioMercy, a Medicaid plan based in Toledo and affiliated with its original parent, Mercy Health. This acquisition was renamed AmeriHealth Caritas Ohio, allowing the company to build upon an existing foundation and bring its national resources and expertise to serve Medicaid beneficiaries in the state.
Other Market Entries
Over the years, AmeriHealth Caritas has also operated in or launched plans in other states, including Michigan, the District of Columbia, and Indiana. Market dynamics, state contracting cycles, and strategic decisions can lead to both entry and exit from certain markets over time. Each expansion, whether through acquisition or a new contract, involves a massive undertaking of building a provider network, establishing community partnerships, and hiring a local workforce to serve members effectively.
Key Metrics: Understanding the Scale of AmeriHealth Caritas
To fully grasp the scope of AmeriHealth Caritas, it is helpful to look at key metrics that define its size, financial strength, and quality. These figures illustrate the organization’s significant role in the American healthcare system.
Number of Members/Enrollees
AmeriHealth Caritas provides health coverage to millions of members across its operational footprint. The total enrollment is consistently over 5 million individuals. This membership is distributed among its various health plans in different states and across its product lines, including:
Medicaid
Medicare Advantage D-SNPs
CHIP
Health Insurance Marketplace plans (in select markets)
This large membership base makes it one of the most significant players in the government-sponsored health insurance sector.
Annual Revenue
As a major national health insurance provider, AmeriHealth Caritas generates substantial annual revenue. In recent fiscal reporting periods, the company’s revenue has consistently exceeded $20 billion. This revenue is primarily derived from the per-member, per-month capitation payments it receives from its state and federal government partners to manage the healthcare of its enrolled members. This financial scale enables the company to invest heavily in technology, clinical programs, provider networks, and community health initiatives.
Coverage States
AmeriHealth Caritas operates health plans and specialized services in multiple states. The core list of states where it has a significant presence includes:
Pennsylvania
Delaware
Florida
Iowa
Louisiana
New Hampshire
North Carolina
Ohio
South Carolina
Additionally, its PerformCare behavioral health subsidiary and other specialized services may operate in other states, such as New Jersey.
NCQA Rating: A Measure of Quality
Many of AmeriHealth Caritas’ health plans consistently earn high marks from the NCQA. For example:
Keystone First (PA) has frequently earned a “Commendable” or “Accredited” status from the NCQA for its Medicaid product, indicating a high level of performance and a commitment to quality standards.
Other plans across the country also participate in the NCQA accreditation process, with ratings varying by plan and by year of evaluation.
These ratings provide an objective, third-party assessment of the quality of care and service that members can expect to receive.
Number of Employees
To manage the health of millions of members and operate complex health plans across more than a dozen states, AmeriHealth Caritas employs a large and diverse workforce. The company has a workforce of over 9,000 associates nationwide. These employees, known as associates, fill a wide range of roles, including clinical positions (nurses, care managers), member services, provider relations, community outreach, data analytics, and corporate functions. A significant portion of these associates are hired locally in the communities the health plans serve.
Products & Services: A Comprehensive Portfolio of Care
AmeriHealth Caritas offers a diverse portfolio of health plans and services, all designed to meet the specific needs of its government-sponsored program members. The core offerings are built around a managed care framework that emphasizes prevention, coordination, and access to quality providers.
Plan Types Offered
The company’s primary products are tailored to the eligibility requirements and benefit structures of different public health programs.
Medicaid Managed Care
This is the flagship product of AmeriHealth Caritas. As a Medicaid MCO, the company contracts with state governments to administer Medicaid benefits for eligible low-income adults, children, pregnant women, and people with disabilities. Instead of the state paying providers for each service (fee-for-service), the state pays AmeriHealth Caritas a set monthly fee per member. In return, AmeriHealth Caritas is responsible for managing the member’s care, providing access to a network of providers, and covering a comprehensive set of benefits, which typically include:
Doctor visits and preventive screenings
Hospital care
Emergency services
Prescription drugs
Maternity care
Vision and dental care
Medicare Advantage and Dual-Eligible Special Needs Plans (D-SNPs)
AmeriHealth Caritas has a strong focus on serving individuals who are “dual-eligible,” meaning they qualify for both Medicare and Medicaid. It does this through a specific type of Medicare Advantage plan called a Dual-Eligible Special Needs Plan (D-SNP). These plans are designed to be an all-in-one solution for dual-eligible members.
How D-SNPs Work: They combine Medicare Part A (hospital insurance), Part B (medical insurance), and often Part D (prescription drugs) into a single plan. Crucially, they also coordinate benefits with the member’s Medicaid plan. This integration simplifies the healthcare experience, reduces costs for the member (often to $0 copays for many services), and provides extra benefits that Original Medicare and Medicaid don’t cover, such as dental, vision, hearing aids, and transportation. These plans are often branded as AmeriHealth Caritas VIP Care.
Children's Health Insurance Program (CHIP)
In many states, AmeriHealth Caritas administers the Children’s Health Insurance Program (CHIP). CHIP provides low-cost health coverage to children in families who earn too much to qualify for Medicaid but cannot afford to buy private insurance. The benefits are similar to Medicaid and are designed to provide comprehensive coverage for children’s developmental and medical needs.
Health Insurance Marketplace (Exchange) Plans
In certain markets, AmeriHealth Caritas has expanded its offerings to include plans on the Health Insurance Marketplace, established by the Affordable Care Act (ACA). These plans, often branded as AmeriHealth Caritas Next, provide an option for individuals and families who may not qualify for Medicaid but need affordable health coverage. This allows the company to serve a continuum of individuals as their income and eligibility status change.
Provider Network Information
The foundation of any managed care plan is its provider network. AmeriHealth Caritas builds and maintains extensive networks of healthcare providers in each of its markets. This network includes:
Primary Care Providers (PCPs): The central point of a member’s care, responsible for general health, preventive care, and referrals to specialists.
Specialists: Doctors who focus on specific areas of medicine, such as cardiology, dermatology, and oncology.
Hospitals and Medical Facilities: A wide range of inpatient and outpatient facilities for surgeries, treatments, and emergency care.
Behavioral Health Providers: Therapists, psychiatrists, and facilities for mental health and substance use treatment, often managed through PerformCare.
Pharmacies: A broad network of retail pharmacies for prescription drug access.
Ancillary Providers: Dentists, vision centers, physical therapists, and other specialized health professionals.
Members are generally required to use providers within this network to receive benefits at the lowest cost. The company provides online tools and member service support to help members find in-network providers.
Digital Tools and Member Resources
To support its members, AmeriHealth Caritas offers a suite of digital tools and resources designed to make managing health easier and more accessible.
Online Member Portal
Each health plan has a secure online portal where members can log in to manage their health plan 24/7. Common features of the member portal include:
Viewing and printing their member ID card.
Finding a network doctor, hospital, or pharmacy.
Checking their eligibility and benefits.
Tracking the status of claims and authorizations.
Accessing important health information and resources.
Mobile App
A companion to the web portal, the AmeriHealth Caritas mobile app provides on-the-go access to key plan features. Members can use the app to pull up a digital ID card at a doctor’s office, search for nearby providers, and access health resources from their smartphone.
24/7 Nurse Call Line
Members have access to a 24/7 nurse call line, where they can speak with a registered nurse at any time of day or night. This service is designed for non-emergency health questions and can help members decide whether to go to the emergency room, an urgent care center, or wait to see their PCP.
Care Management Programs
For members with chronic conditions (like asthma, diabetes, or heart disease) or complex health needs, AmeriHealth Caritas provides dedicated care management programs. A care manager, often a nurse or social worker, works one-on-one with the member to coordinate care, answer questions, connect them with community resources, and help them follow their treatment plan.
Market Sectors and Project Expertise
Beyond its standard plan offerings, AmeriHealth Caritas has developed deep expertise in several specialized market sectors and project areas. This expertise allows the company to effectively manage the health of populations with some of the most complex needs.
Behavioral Health Integration (PerformCare)
One of the company’s greatest strengths is its expertise in behavioral health. Through its subsidiary, PerformCare, AmeriHealth Caritas provides comprehensive management of mental health and substance use disorder benefits. The key to its approach is integration. PerformCare works to break down the historical silos between physical and behavioral healthcare. This means:
Coordinating Care: Ensuring that a member’s PCP and their therapist or psychiatrist are in communication.
Whole-Person Approach: Recognizing that untreated depression can worsen a physical condition like diabetes, and vice versa.
Access to a Full Continuum of Care: Providing access to services ranging from outpatient therapy and medication management to more intensive programs like crisis intervention and inpatient treatment.
This expertise is critical for the Medicaid population, which experiences a higher prevalence of behavioral health conditions compared to the general population.
Long-Term Services and Supports (LTSS)
AmeriHealth Caritas is a leader in managing Long-Term Services and Supports (LTSS). LTSS includes a wide range of services needed by people with disabilities and older adults who have difficulty with daily activities like eating, bathing, and dressing. The company’s goal is to help these members live as independently as possible in the setting of their choice. This involves:
Home and Community-Based Services (HCBS): The primary focus is on providing care in the member’s home or community rather than in an institutional setting like a nursing home. This can include personal care assistance, home modifications, meal delivery, and adult day care.
Person-Centered Planning: LTSS care plans are developed around the individual goals and preferences of the member and their family.
Coordinating a Diverse Team: LTSS management involves coordinating a wide array of providers, from nurses and personal care attendants to social workers and durable medical equipment suppliers.
Addressing Social Determinants of Health (SDOH)
AmeriHealth Caritas was an early pioneer in recognizing and addressing the Social Determinants of Health (SDOH). The company operates on the principle that it cannot improve health outcomes without addressing the underlying social and economic factors that create barriers to health. This expertise is demonstrated through innovative programs and benefits, such as:
Housing Support: Connecting members facing homelessness with resources for stable housing.
Food Insecurity Programs: Partnering with food banks, offering memberships to healthy food delivery services, or providing vouchers for fresh produce.
Transportation Services: Providing non-emergency medical transportation to ensure members can get to their appointments. In some plans, this is expanded to include non-medical trips, such as to the grocery store or a job interview.
Education and Employment Support: Offering programs that help members earn their GED, develop job skills, or find employment.
These initiatives are not just value-added benefits; they are considered essential clinical interventions designed to produce measurable improvements in health and reduce long-term healthcare costs.
Partnerships: Building a Network of Community Care
The success of the AmeriHealth Caritas model relies heavily on strong, collaborative partnerships with a wide range of organizations at the local, state, and national levels. These partnerships extend the reach of the health plan and embed it within the fabric of the communities it serves.
Provider Partnerships
The relationship with healthcare providers goes beyond a simple transactional contract. AmeriHealth Caritas seeks to build collaborative partnerships focused on achieving shared goals of quality and improved outcomes. This includes:
Value-Based Payment Models: Moving away from fee-for-service and toward models that reward providers for quality outcomes, efficiency, and patient satisfaction.
Provider Support and Education: Offering tools, data, and training to help providers succeed in a managed care environment.
Joint Clinical Initiatives: Working with large health systems and provider groups to launch programs aimed at specific health challenges, such as reducing hospital readmissions or improving cancer screening rates.
Community-Based Organizations (CBOs)
Partnerships with CBOs are the cornerstone of the company’s strategy for addressing Social Determinants of Health. AmeriHealth Caritas actively partners with:
Food banks and meal delivery services
Housing authorities and shelters
Local non-profits providing social services
Faith-based organizations
Schools and educational institutions
These partnerships allow the health plan to connect its members directly with the local resources they need, creating a “no-wrong-door” approach to accessing support.
Government and Academic Partners
The company maintains close working relationships with its state and federal government partners to ensure its programs are aligned with public health goals. Furthermore, AmeriHealth Caritas sometimes partners with academic institutions and universities on research projects to study the effectiveness of its interventions, contribute to public health knowledge, and develop evidence-based best practices.
Awards and Recognitions
The work and innovative programs of AmeriHealth Caritas and its health plans have been recognized by numerous organizations over the years. These awards highlight the company’s commitment to quality, community, diversity, and being an employer of choice.
NCQA Recognitions: As mentioned, many of its plans have received accreditation from the National Committee for Quality Assurance, a key benchmark for quality in the industry.
Case In Point Platinum Awards: The company’s case management programs frequently win national awards for their innovative approaches to managing complex populations and addressing social determinants of health.
Diversity and Inclusion Awards: AmeriHealth Caritas has been recognized as a “Best Place to Work for Disability Inclusion” by the Disability Equality Index (DEI) and has received accolades for its commitment to diversity in its workforce and supplier networks.
Local Community and Business Awards: In the markets they serve, the company and its local leaders often receive awards from chambers of commerce, business journals (“Best Places to Work”), and community organizations for their contributions to the local economy and community health.
These recognitions serve as external validation of the company’s mission-driven approach and its impact on the lives of its members.
Licensing & Regulatory Information
As a highly regulated entity, AmeriHealth Caritas operates under the strict oversight of both federal and state authorities. This section provides general information on its regulatory standing.
State Licenses
In every state where it operates a health plan, AmeriHealth Caritas is required to hold a license as a Health Maintenance Organization (HMO) or another type of risk-bearing managed care entity. These licenses are granted and overseen by the respective state’s Department of Insurance, Department of Health, or a similar regulatory body. This ensures that the company meets state requirements for financial solvency, provider network adequacy, quality of care, and member protections.
NAIC Code
The parent and subsidiary companies within the AmeriHealth Caritas family have NAIC codes. For example, a major subsidiary like Keystone First is assigned a specific NAIC code that regulators use to track its financial filings and market conduct. The primary NAIC code for the parent group provides a way for regulators and industry analysts to identify and monitor the enterprise.
CMS Star Ratings for Medicare Plans
The Star Ratings for AmeriHealth Caritas’ D-SNP plans (AmeriHealth Caritas VIP Care) vary by plan and by year. Prospective Medicare members are strongly encouraged to check the official Medicare Plan Finder tool at Medicare.gov to see the most current Star Ratings for the specific plan in their service area. These ratings are a critical tool for comparing Medicare plans and making an informed choice.
State-Specific Insurance ID Numbers
ach AmeriHealth Caritas health plan operating within a state is assigned specific identification numbers by that state’s regulatory bodies. These are used for official correspondence, reporting, and regulatory filings. These IDs are typically found on official state documents and are distinct from the Member ID numbers found on a member’s insurance card.
Profile Structure
Name: AmeriHealth Caritas
Industry: Managed Care / Health Insurance
Founded: 1983
HQ: 3875 West Chester Pike, Newtown Square, PA 19073 USA
CEO: Kelly Munson
Employees: Over 9,000
Annual Revenue: Exceeds $20 billion
Coverage: Pennsylvania, Delaware, Florida, Iowa, Louisiana, New Hampshire, North Carolina, Ohio, South Carolina, and other states via specialized services.
Plan Types: Medicaid Managed Care, Medicare Advantage Dual-Eligible Special Needs Plans (D-SNPs), Children’s Health Insurance Program (CHIP), and Health Insurance Marketplace (ACA) plans.
Key Differentiator: A “whole-person care” model that focuses on addressing Social Determinants of Health (SDOH) by integrating services for housing, food security, and transportation alongside traditional medical and behavioral healthcare.
Website: amerihealthcaritas.com
LinkedIn: linkedin.com/company/amerihealth-caritas
AmeriHealth Caritas Leadership & Teams
Kelly Munson – President and Chief Executive Officer
Tom Wehrle – Vice President, Chief Information Security Officer
Fred Dickson – Executive Vice President, Chief Information Officer
Christine Kourouklis – EVP, Chief Financial Officer
Harish Nakra – Chief Data Officer
Mark Lantzy – Chief Information Officer
Chad Goodwin – Vice President, Chief Procurement Officer
Chuck Beeman – EVP, Chief Operation Officer
Chris Zitzer – Vice President, Chief Compliance Officer
Erin Colgan – VP, Chief of Staff to the CEO
Pamela Schmidt – Vice President, Treasury & Chief Investment Officer
Ash Hanson – Executive Vice President & Chief Human Resources Officer
Rhonda Mims – Executive Vice President, Chief Public Affairs and Risk Officer
Jerome Schorr – Chief Operations Officer AmeriHealth Caritas District of Columbia
Dale Karen – CEO AmeriHealth Caritas District of Columbia
Sonya Nelson – Regional President
Mark Grippi – President/CEO AmeriHealth Caritas District of Columbia
Heidi Chan – Market President AmeriHealth Caritas North Carolina
Deborah Allen – Market Chief Medical Officer
David Finkel – EVP, Specialty Products & Services and Strategic Business Operations
Carsten Rau – Vice President Enterprise Risk Management
Gabrielle Cornfield – Vice President, Talent Acquisition
Michael Gerasimovich – SVP, Enterprise Analytics
Jason Coons – Senior Vice President, Strategic Portfolio & Capabilities
Neil Canavan – Senior Vice President Operations
Kathy Warner – Regional President
Brenda Myrick – Vice President Quality Programs & Accreditation
Ron Shorts – Vice President of IS Strategy & Shared Services
Andy Marino – SVP, Network Strategy
Anthony Close – Vice President of Quality Assurance & Testing
Monte Speicher – Vice President Retail Sales and Marketing