Acquire.io
Founded: 2017
Founder: Laduram Vishnoi, Amrit Dhangal
Headquarters: 50 Fremont St Ste 2250, San Francisco, California, 94105, USA
Phone: 415-212-5151
Number of employees: 2-10
Website: www.acquire.io
Overview
Acquire.io, a premier customer engagement platform, emerged as an industry leader by providing innovative communication solutions for businesses. Founded in 2017 by Laduram Vishnoi and Amrit Dhangal, the company offers an array of products such as live chat, chatbots, co-browsing, video calling, and AI-driven automation, enabling businesses to streamline support processes and build strong customer relationships.
Initial funding for Acquire.io was secured in 2017, raising $1.4 million from undisclosed investors. This seed investment paved the way for product expansion and technology infrastructure improvements. In 2018, a Series A funding round led by S28 Capital raised an additional $5.4 million, allowing the company to accelerate growth, expand its workforce, and establish a global presence.
Subsequent funding rounds attracted further investments, with Acquire.io raising $6.4 million in a 2020 Series B funding round led by Scale Venture Partners and participation from existing investors, such as S28 Capital. This investment facilitated technological advancements, platform scalability, and new growth opportunities exploration. By 2021, Acquire.io had successfully raised a total of $13.2 million in funding, reinforcing its competitive position in the customer engagement sector.
Strategic acquisitions have played a vital role in Acquire.io’s growth, starting with the 2019 acquisition of Zuznow, an Israel-based startup specializing in AI-driven conversational platforms. This move allowed Acquire.io to integrate advanced AI capabilities into its existing suite, enhancing chatbot functionality and platform automation. In 2020, Acquire.io acquired HelpFlow, a U.S.-based company providing 24/7 live chat support services, further bolstering its end-to-end customer engagement offerings and expanding its reach to new markets and industries.
Acquire.io has not been acquired by another company, choosing to maintain its independence and solidify its status as an industry leader. The company has been recognized with several accolades, such as being named one of the Top 10 Customer Experience Management Solution Providers by CIO Applications Magazine in 2019 and featured in Gartner’s 2021 Market Guide for Digital Customer Service and Support Technologies.
The diverse clientele of Acquire.io includes small businesses, large enterprises, and organizations from various industries like e-commerce, finance, healthcare, and education. Notable clients include Samsung, Audi, Penske, and the City of San Francisco. Acquire.io’s capacity to tailor its solutions to individual client needs contributes to building long-lasting partnerships and fostering customer loyalty.
In summary, Acquire.io has experienced rapid growth and secured substantial investments since 2015, focusing on innovation and customer-centric solutions. Its strategic acquisitions and commitment to continuous improvement have enabled the company to offer a comprehensive suite of customer engagement products, catering to an ever-growing global clientele. By maintaining its independence and prioritizing technological advancements, Acquire.io is well-positioned to continue its impact on the customer engagement industry.
Disclaimer: Please note that the names and positions of employees mentioned may be subject to change, as individuals may move to different roles or organizations. While we make every effort to keep our information accurate and up-to-date, we cannot guarantee that all employee details are current or complete. We encourage you to verify the identity and positions of any individual mentioned and check their Linkedin Profile before taking any action based on their role.